A JBL speaker not charging can be frustrating, especially when you rely on it for music, podcasts, or calls. Whether you’re dealing with a JBL Flip, Charge, or Pulse, a common issue that many users face is their speaker not charging properly. Fortunately, most charging problems can be resolved with a few simple steps.
In this guide, we’ll walk you through troubleshooting techniques to get your JBL speaker back to its full battery life in no time.
Common Causes of JBL Speaker Charging Issues
Before diving into how to fix your JBL speaker, it’s essential to understand why your speaker might not be charging. Knowing the cause can help you identify the right solution.
1. Damaged Charging Cable or Port
The most common cause of charging issues is a faulty charging cable or port. Over time, cables can wear out, and charging ports can accumulate dust or get damaged.
2. Dead Battery
If the battery is completely drained, it might take a while for the speaker to start charging. A completely dead battery may need a longer time to recognize the charging input.
3. Incorrect Power Source
Sometimes the issue lies with the power source you’re using. If you’re charging via a low-output USB port or a non-compatible charger, the battery may not be receiving enough power.
4. Software or Firmware Issues
Your speaker might not charge if there are software or firmware issues preventing it from functioning correctly. These issues are often related to outdated firmware or corrupted settings.
5. Overheating
JBL speakers have built-in safety mechanisms to prevent overheating. If the speaker gets too hot, it may not charge until it cools down.
How to Fix JBL Speaker Not Charging
Now that you have an idea of what could be causing your JBL speaker to not charge, let’s look at the steps you can take to fix the issue.
Step 1: Inspect the Charging Cable and Port
Start by checking the charging cable and port. Look for visible damage or signs of wear. If the cable is frayed or broken, replace it with a new one.
How to Inspect:
- Check for Damage: Inspect both ends of the cable and the charging port on your speaker for damage or bent pins.
- Clean the Port: Dust or lint inside the charging port can interfere with the connection. Use a soft cloth or a small brush to clean the port.
If you notice any visible damage, try a different cable or charging source to rule out the possibility of a faulty charger.
Step 2: Try a Different Power Source
If you’re charging your JBL speaker via a computer or low-output USB hub, try switching to a wall outlet with a higher power output. A dedicated wall charger or a USB wall adapter will typically charge your speaker faster than a computer port.
- Try a Different Outlet: Sometimes the power source itself may be faulty. Plug the charger into a different wall outlet.
- Use a Compatible Charger: Ensure that the charger you’re using is rated for the speaker. Some JBL speakers require chargers with specific voltage or amperage ratings.
Step 3: Let the Battery Charge for a While
If your JBL speaker’s battery is completely drained, it may take some time for the device to recognize that it’s connected to power. Plug it in and let it charge for at least 15-30 minutes.
If after this time the speaker still doesn’t show signs of charging, check the battery status LED indicator to see if it’s turning on.
Step 4: Check for Software or Firmware Updates

Outdated firmware can cause all sorts of issues with your speaker, including charging problems. You can check for firmware updates through the JBL Connect app (if supported by your model).
How to Update Firmware:
- Open the JBL Connect app.
- Go to Settings.
- Check for available updates and follow the prompts to install them.
Sometimes, a software reset may be necessary if the speaker is stuck in a non-charging state. To reset the speaker, press and hold the power button and volume up button at the same time for around 10 seconds until the speaker restarts.
Step 5: Let the Speaker Cool Down
If your JBL speaker has overheated, it won’t charge until the internal temperature returns to normal. Make sure the speaker is in a cool, well-ventilated space. Allow it to rest for 15-30 minutes before trying to charge it again.
Step 6: Test with Another JBL Charger (If Available)
If you have access to another JBL charger, use it to test if the issue is with the charging cable or port. Sometimes, the problem may not lie with the speaker itself, but with the charging equipment you’re using.
When to Seek Professional Help
If you’ve gone through the steps above and your JBL speaker is still not charging, it might be time to contact a professional. Possible issues could include internal hardware damage or a malfunctioning battery. In such cases, taking the speaker to a certified technician or sending it to JBL for repair or replacement might be your best option.
Why is my JBL speaker not charging?
Your JBL speaker may not be charging due to a damaged charging cable, an incompatible power source, or a drained battery. Other causes can include overheating or outdated firmware.
How long should I charge my JBL speaker?
Typically, it takes about 2-3 hours for a JBL speaker to fully charge, depending on the model. If the speaker’s battery is completely drained, it might take longer before it shows signs of charging.
Can I use a different charger for my JBL speaker?
You should only use a charger with the appropriate voltage and amperage for your specific JBL speaker model. Using a non-compatible charger may not provide enough power and could damage the device.
Why is my JBL speaker’s battery draining so quickly?
Rapid battery drainage can be due to high-volume settings, continuous playback, or background apps running (if connected to Bluetooth). Keeping your speaker in an optimal environment and using it wisely can help preserve battery life.
How do I update my JBL speaker’s firmware?
You can update your JBL speaker’s firmware via the JBL Connect app, which is available for many JBL models. Open the app, go to settings, and check for available updates.
Get Your JBL Speaker Charging Again!
If your JBL speaker isn’t charging, don’t panic! Follow these troubleshooting steps, and you’ll be back to enjoying your favorite tunes in no time. Whether it’s checking your cables, updating firmware, or ensuring your speaker isn’t overheated, these tips can help fix the issue quickly. If all else fails, don’t hesitate to reach out for professional support.