If you’ve ever seen the speaker icon greyed out on your iPhone, you know how frustrating it can be. Whether you’re trying to play music, make a call, or enjoy a video, this issue can stop you in your tracks. But don’t worry—this problem is usually easy to fix with a few simple troubleshooting steps.
In this guide, we’ll walk you through the most common reasons your iPhone speaker might be greyed out, and provide step-by-step solutions to get your device’s sound back to normal.
Common Causes of Greyed Out Speaker on iPhone
Before jumping into the solutions, it’s helpful to know why this happens. Here are some common reasons for the speaker icon on your iPhone to be greyed out:
- Muted iPhone
The simplest cause could be that your iPhone is muted, either from the physical mute switch or the settings. - Bluetooth Connection
If your iPhone is connected to a Bluetooth device, such as a speaker or headphones, the speaker icon might be greyed out. - Audio Output Settings
Sometimes, the audio output settings may be set to a different device or not set at all, causing the speaker to be unavailable. - Software Glitches
Minor bugs or software glitches in iOS can cause the speaker icon to appear greyed out. This can often be fixed with a simple restart or update. - Do Not Disturb Mode
If Do Not Disturb is enabled, it may prevent sound from playing through the speaker, causing the icon to be greyed out.
Understanding the underlying issue can save you time and help you solve the problem faster. Let’s go through each of these scenarios and how you can fix them.
How to Fix a Greyed Out Speaker on iPhone
1. Check the Mute Switch
The first thing to check is your iPhone’s mute switch, located on the left side of the device above the volume buttons. If the switch is set to orange, it means your phone is muted, and the speaker icon will appear greyed out.
Solution:
- Flip the mute switch to the off position (no orange color showing). This should unmute your phone and restore the functionality of the speaker.
If the mute switch was already off, then move on to the next solution.
2. Disconnect Bluetooth Devices

Sometimes, the speaker will be greyed out because your iPhone is still connected to a Bluetooth device. If you’re connected to wireless headphones or a Bluetooth speaker, audio will be routed to that device instead of the iPhone’s built-in speaker.
Solution:
- Swipe down from the top-right corner to open the Control Center.
- Tap on the Bluetooth icon to turn off Bluetooth, or choose the device that you want to disconnect from.
- Alternatively, go to Settings > Bluetooth, find the connected device, and tap the “i” icon to disconnect.
Once disconnected, the speaker icon should return to its normal color, allowing audio to play through your iPhone’s built-in speaker.
3. Check Audio Output Settings
If your iPhone is trying to send audio to a device that’s not connected properly, the speaker icon may stay greyed out. This often happens when you have multiple devices that can play sound (like Bluetooth speakers, AirPods, or wired headphones).
Solution:
- Play some audio, then open the Control Center again.
- Press and hold the audio card (which shows the song or video currently playing).
- Select the iPhone speaker as the audio output.
This ensures that your iPhone is set to use its internal speaker.
4. Restart Your iPhone
Minor software glitches can sometimes cause the speaker icon to malfunction. Restarting your iPhone can clear up any issues with the audio system or the operating system itself.
Solution:
- To restart, press and hold the side button and either volume button until the slider appears.
- Slide to turn off your iPhone, wait 30 seconds, and then turn it back on by holding the side button.
After restarting, check if the speaker icon is still greyed out. This simple fix can solve many minor software problems.
5. Turn Off Do Not Disturb Mode
Do Not Disturb mode can also block sound from playing, which may cause the speaker to be greyed out.
Solution:
- Open the Control Center by swiping down from the top-right corner of the screen.
- Check if the moon icon (Do Not Disturb) is enabled.
- If it is, tap the moon icon to turn it off.
Alternatively, go to Settings > Do Not Disturb and toggle the switch off.
Advanced Solutions for Persistent Issues
If none of the above solutions work, you may be dealing with a deeper software issue. Here are a couple of advanced steps you can try:
1. Update iOS
Outdated software can sometimes cause problems like a greyed-out speaker. Make sure your iPhone is running the latest version of iOS.
Solution:
- Go to Settings > General > Software Update.
- If an update is available, tap Download and Install.
Updating iOS can fix bugs that may be affecting the audio settings.
2. Reset All Settings
If the issue persists, you can try resetting your iPhone’s settings. This will not delete your data, but it will reset system settings such as Wi-Fi passwords, wallpaper, and privacy settings.
Solution:
- Go to Settings > General > Reset.
- Tap Reset All Settings and enter your passcode.
- Confirm the reset and let your iPhone restart.
Once your iPhone restarts, check if the speaker issue is resolved.
Why is my iPhone speaker greyed out during a call?
The greyed-out speaker during a call usually means that the audio output is set to another device (like Bluetooth or headphones). Make sure to turn off Bluetooth or manually switch to the phone speaker in the call menu.
How can I fix my iPhone speaker if it’s still greyed out after trying all solutions?
If the issue persists after trying all the fixes, it might be a hardware problem with your speaker. Contact Apple support for further assistance or visit an Apple Store.
Does Do Not Disturb mode affect the speaker?
Yes, when Do Not Disturb is on, it can mute audio notifications, preventing sound from playing through the speaker.
Can a system update fix the greyed-out speaker issue?
Yes, updating to the latest version of iOS can fix bugs and software issues that might cause the speaker icon to grey out.
How do I disconnect Bluetooth on my iPhone?
To disconnect Bluetooth, swipe into the Control Center and tap the Bluetooth icon to turn it off, or go to Settings > Bluetooth and select “Forget This Device” for connected devices.
Call to Action
By following the troubleshooting steps above, you should be able to fix the greyed-out speaker on your iPhone. If the problem still persists, it might be time to contact Apple support. Don’t let a simple issue keep you from enjoying your music, calls, and videos. Take action now and get your iPhone back to working like new!
Interesting Stats About the Mobile Industry:
- Over 1.5 billion smartphones are sold worldwide each year.
- 65% of iPhone users reported an improved experience after updating to the latest iOS version.
- iPhone’s global market share in Q2 2023 was 18%.
- The average iPhone lifespan is about 4-5 years before hardware issues begin to appear.
- 85% of iPhone users rely on their device as their primary means of communication.
Keep these in mind as you troubleshoot—your iPhone’s speaker is just one part of a much larger and constantly evolving mobile experience!